Ok here's an update on the Rx saga...
I called the Florence 24-hour Walgreens at 900pm to check to see if the prescription was reaady. I was on hold for over 20 minutes before I got to talk to anyone. When Jason answered the phone, there was no apology for the wait nothing. Then he had the nerve to say the Rx is "not in the system".
WHAT!!! You're Freaking KIDDING ME! So he puts me back on hold for another 8 minutes and then gets back on the phone and says "it will be ready in about 30 minutes". OH MY GOSH! I'm going to go balistic.
So I called back to talk to the manager at 930pm. She just flat out didn't care! So now I'm calling Walgreens corporate. I'm pissed and sick and tired of the crappy service and attitudes from that freakin' store! She seemed to get a bit nervous when I asked for her last name. And when I asked for Jason's last name, she said "I don't know". Of course, at that point, I was so irritated that I actually said "what, you mean you are the store manager and you don't know your employee's names? Are you kidding me?" Oops. But she quickly came up with his name.
And another update at 1030pm
So Jim calls me and says "guess what, it's not ready yet". I about hit the roof. So we have been told four different times, we gave them extra time and it STILL WASN'T READY! He had to wait another 10 minutes before it was ready for him to pick up. I personally think that is absolutely ridiculous. If they are that slammed (as they say), then they should ramp up for it. They know they get busy after hours and they should staff for it.
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